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Let today's strong performance be your starting point for tomorrow.
Ron Kaufman
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Ron Kaufman
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Make your service systems so strong that everyone looks like a genius.
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If you turn your back on a customer, you turn your back on success.
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Giving great service requires the right people and the right service tools.
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Unlimited efforts can produce unlimited results.
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Make your upper limit, no limit.
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Never rest on past success. Create something better.
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Are you moving forward, or just moving?
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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