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Let today's strong performance be your starting point for tomorrow.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
You are as important as you make others feel.
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Don't let doing enough be good enough.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Never rest on past success. Create something better.
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Testimonials describe what has been, and are a promise of what is to come.
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Customers pay a price, but they remember the value.
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Service is taking action to create value for someone else.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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What you want to be defines what you become.
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Don't just talk about it, do it.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Always do what you can do instead of worrying about what you can't.
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What does your product really mean to the people who buy it?
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Focus not on who you are, but on what you can do for others.
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When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
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Convince people and you win their minds. Inspire people and you win their hearts.
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A scattered effort is a poor effort.
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Silent customers can be deadly. Encourage them to complain.
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