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You can't stop change. Don't let it stop you.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
If you were a customer, would you come back to buy your products or services?
Ron Kaufman
Exceeding expectations is where satisfaction ends and loyalty begins.
Ron Kaufman
Meeting expectations is good. Exceeding expectations is better.
Ron Kaufman
Q: When you are already in the lead, how do you to stay ahead?
Ron Kaufman
You can't find what doesn't exist, but you can create it.
Ron Kaufman
Always aim for 100 percent and you'll always know where to improve.
Ron Kaufman
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
Ron Kaufman
Giving great service requires the right people and the right service tools.
Ron Kaufman
If you turn your back on a customer, you turn your back on success.
Ron Kaufman
Things that are obvious don't need to be talked about. Things that are missing, do.
Ron Kaufman
The bottom line is a by-product of taking care of your main product - your customers.
Ron Kaufman
Service is taking action to create value for someone else.
Ron Kaufman
Even a tiny step is one step closer to where you are going.
Ron Kaufman
If you only give back what you get from other people, you're not giving as much as you can.
Ron Kaufman
If you want to be the best, find the best in others.
Ron Kaufman
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
Ron Kaufman
What matters more? What you said you'd do, what you hoped to do, or what you did?
Ron Kaufman
Your approval gives others the confidence to serve, to learn, to try.
Ron Kaufman
Good customers want good quality service. Great customers want it even more.
Ron Kaufman
Instead of just asking 'How did I do?' ask 'How can I do more?'
Ron Kaufman
