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No one ever delighted a customer by being 'good enough'.
Ron Kaufman
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More quotes by Ron Kaufman
The starting point is always now. The end is up to you.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Convince people and you win their minds. Inspire people and you win their hearts.
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If you were a customer, would you come back to buy your products or services?
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What does your product really mean to the people who buy it?
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Q: When you are already in the lead, how do you to stay ahead?
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You can't stop change. Don't let it stop you.
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Testimonials describe what has been, and are a promise of what is to come.
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Are you moving forward, or just moving?
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Your approval gives others the confidence to serve, to learn, to try.
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Be confident enough to encourage confidence in others.
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Greatness is not how you feel, it's how you make others feel.
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Don't let doing enough be good enough.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Preparation clears a pathway for success.
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Industry jargon may not be a language your customer understands.
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What you want to be defines what you become.
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The most valuable person is the one who cherishes the value in others.
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