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No one ever delighted a customer by being 'good enough'.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Your approval gives others the confidence to serve, to learn, to try.
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Crossing barriers can be as simple as a smile.
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Be confident enough to encourage confidence in others.
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Are you moving forward, or just moving?
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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If you want to be the best, find the best in others.
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First be effective and then be efficient.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Making an honest mistake is acceptable. Failing to fix it is not.
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Don't just talk about it, do it.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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A scattered effort is a poor effort.
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Greatness is not how you feel, it's how you make others feel.
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Reaching out takes nothing more than a smile.
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The most valuable person is the one who cherishes the value in others.
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Service is taking action to create value for someone else.
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Don't let doing enough be good enough.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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When your staff are 'information-rich', their information can make you rich!
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