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No one ever delighted a customer by being 'good enough'.

Ron Kaufman

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Ron Kaufman
Good
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More quotes by Ron Kaufman

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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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The shelter of excuses has a leaky roof.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Be confident enough to encourage confidence in others.
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Focus not on who you are, but on what you can do for others.
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If you turn your back on a customer, you turn your back on success.
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Enjoy your work so that others may enjoy the results.
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You can't stop change. Don't let it stop you.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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If you want to be the best, find the best in others.
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
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Your promise means more than the words you use to give it.
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Plans turn promises into results and dreams into realities.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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Unlimited efforts can produce unlimited results.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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When you see the need, take the action.
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Always do what you can do instead of worrying about what you can't.
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Make your upper limit, no limit.
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