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Good customers want good quality service. Great customers want it even more.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Crossing barriers can be as simple as a smile.
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Make your upper limit, no limit.
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You can't find what doesn't exist, but you can create it.
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If you want to be the best, find the best in others.
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Greatness is not how you feel, it's how you make others feel.
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Life is not a solitary activity. Live well by living for others.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Silent customers can be deadly. Encourage them to complain.
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If your customers are demanding, be thankful.
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Be confident enough to encourage confidence in others.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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If you only give back what you get from other people, you're not giving as much as you can.
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Enjoy your work so that others may enjoy the results.
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Tend your own garden: savor the blossoms, trim the weeds.
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Quality is a choice. Choose to make it better.
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Procrastination is the beginning of poor performance.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Never rest on past success. Create something better.
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