Quote

A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.

Ron Kaufman

Change background

T
T
T

Change font

TAGS & TOPICS

Ron Kaufman
Culture
Pace
Way
Customers
Delight
Surprise
Rule
Seek
Ways
Race
Differentiate

More quotes by Ron Kaufman

Image
First be effective and then be efficient.
Ron Kaufman
Image
Always aim for 100 percent and you'll always know where to improve.
Ron Kaufman
Image
No one ever delighted a customer by being 'good enough'.
Ron Kaufman
Image
Make your service systems so strong that everyone looks like a genius.
Ron Kaufman
Image
Meeting expectations is good. Exceeding expectations is better.
Ron Kaufman
Image
Don't let doing enough be good enough.
Ron Kaufman
Image
What you want to be defines what you become.
Ron Kaufman
Image
Preparation clears a pathway for success.
Ron Kaufman
Image
You can't always hire great service providers, but you can create them.
Ron Kaufman
Image
Even a tiny step is one step closer to where you are going.
Ron Kaufman
Image
Silent customers can be deadly. Encourage them to complain.
Ron Kaufman
Image
Life is not a solitary activity. Live well by living for others.
Ron Kaufman
Image
If your customers have to ask you for it, you haven't been thinking far enough ahead.
Ron Kaufman
Image
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
Ron Kaufman
Image
Let today's strong performance be your starting point for tomorrow.
Ron Kaufman
Image
You are the person who determines what you do. That's a big responsibility. Make the most of it.
Ron Kaufman
Image
Service skills are the foundation for your success.
Ron Kaufman
Image
Are you moving forward, or just moving?
Ron Kaufman
Image
Good customers want good quality service. Great customers want it even more.
Ron Kaufman
Image
If customers say you're just 'all right', you've not done enough, you've failed to delight.
Ron Kaufman