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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
Ron Kaufman
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Ron Kaufman
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Meeting expectations is good. Exceeding expectations is better.
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Even a tiny step is one step closer to where you are going.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Life is not a solitary activity. Live well by living for others.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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If you want to be the best, find the best in others.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Plans turn promises into results and dreams into realities.
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If you wait until you have to change, you may have waited too long.
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Focus not on who you are, but on what you can do for others.
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