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The only way to go further than you've been is to take an extra step.

Ron Kaufman

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Ron Kaufman
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More quotes by Ron Kaufman

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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Compromise in your arguments, not in your expectations.
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Silent customers can be deadly. Encourage them to complain.
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Service skills are the foundation for your success.
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Don't let doing enough be good enough.
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Tend your own garden: savor the blossoms, trim the weeds.
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Don't just talk about it, do it.
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The shelter of excuses has a leaky roof.
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You can't find what doesn't exist, but you can create it.
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Are you moving forward, or just moving?
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You can't stop change. Don't let it stop you.
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The most valuable person is the one who cherishes the value in others.
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Industry jargon may not be a language your customer understands.
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First be effective and then be efficient.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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Focus not on who you are, but on what you can do for others.
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Greatness is not how you feel, it's how you make others feel.
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How much good can you do today? How much love can you give? How much care and kind attention?
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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If you turn your back on a customer, you turn your back on success.
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