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The only way to go further than you've been is to take an extra step.

Ron Kaufman

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Ron Kaufman
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More quotes by Ron Kaufman

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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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If you only give back what you get from other people, you're not giving as much as you can.
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A scattered effort is a poor effort.
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Greatness is not how you feel, it's how you make others feel.
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Crossing barriers can be as simple as a smile.
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Make your upper limit, no limit.
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If you want to be the best, find the best in others.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Procrastination is the beginning of poor performance.
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Your promise means more than the words you use to give it.
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Industry jargon may not be a language your customer understands.
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Q: When you are already in the lead, how do you to stay ahead?
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Focus not on who you are, but on what you can do for others.
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Tend your own garden: savor the blossoms, trim the weeds.
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Service is taking action to create value for someone else.
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Never rest on past success. Create something better.
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You can't find what doesn't exist, but you can create it.
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Customers pay a price, but they remember the value.
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Make your service systems so strong that everyone looks like a genius.
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