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Never rest on past success. Create something better.

Ron Kaufman

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Ron Kaufman
Past
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Never
Rest
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Make your upper limit, no limit.
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If your customers are demanding, be thankful.
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The most valuable person is the one who cherishes the value in others.
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What does your product really mean to the people who buy it?
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The bottom line is a by-product of taking care of your main product - your customers.
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Quality is more than a promise, it's genuine performance.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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You can't stop change. Don't let it stop you.
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Customers pay a price, but they remember the value.
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Preparation is good, but customers need results.
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Meeting expectations is good. Exceeding expectations is better.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Let today's strong performance be your starting point for tomorrow.
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Always do what you can do instead of worrying about what you can't.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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The starting point is always now. The end is up to you.
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If you want to be the best, find the best in others.
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Your promise means more than the words you use to give it.
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Crossing barriers can be as simple as a smile.
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