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Never rest on past success. Create something better.

Ron Kaufman

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Ron Kaufman
Create
Success
Culture
Past
Better
Something
Never
Rest

More quotes by Ron Kaufman

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Quality is a choice. Choose to make it better.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Let today's strong performance be your starting point for tomorrow.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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The most valuable person is the one who cherishes the value in others.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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The first step to delighting your customers is being there when they need you.
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A great leader makes what is visible in their mind, visible to all.
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When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
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The right measure is not how many customers you've got, but how closely you hold them.
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Your profits reflect the success of your customers.
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Greatness is not how you feel, it's how you make others feel.
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Even a tiny step is one step closer to where you are going.
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If you wait until you have to change, you may have waited too long.
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Compromise in your arguments, not in your expectations.
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First be effective and then be efficient.
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Your approval gives others the confidence to serve, to learn, to try.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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