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Never rest on past success. Create something better.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
When your staff are 'information-rich', their information can make you rich!
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Service skills are the foundation for your success.
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Reaching out takes nothing more than a smile.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Always do what you can do instead of worrying about what you can't.
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First be effective and then be efficient.
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Don't just talk about it, do it.
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Testimonials describe what has been, and are a promise of what is to come.
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Industry jargon may not be a language your customer understands.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Quality is more than a promise, it's genuine performance.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Tend your own garden: savor the blossoms, trim the weeds.
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When you see the need, take the action.
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The most valuable person is the one who cherishes the value in others.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Procrastination is the beginning of poor performance.
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You can't find what doesn't exist, but you can create it.
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Every service problem is as an opportunity to show you care.
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