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Never rest on past success. Create something better.
Ron Kaufman
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Ron Kaufman
Never
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Create
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Something
More quotes by Ron Kaufman
Intelligence is useful. Energy is valuable. Integrity is essential.
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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Service skills are the foundation for your success.
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Quality is more than a promise, it's genuine performance.
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The only way to go further than you've been is to take an extra step.
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
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Focus not on who you are, but on what you can do for others.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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The shelter of excuses has a leaky roof.
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Plans turn promises into results and dreams into realities.
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You can't always hire great service providers, but you can create them.
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Customers pay a price, but they remember the value.
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If your customers are demanding, be thankful.
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Meeting expectations is good. Exceeding expectations is better.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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Testimonials describe what has been, and are a promise of what is to come.
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Let today's strong performance be your starting point for tomorrow.
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What does your product really mean to the people who buy it?
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What you want to be defines what you become.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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