Share
×
Inspirational Quotes
Authors
Professions
Topics
Tags
Quote
The shelter of excuses has a leaky roof.
Ron Kaufman
Share
Change background
T
T
T
Change font
Original
TAGS & TOPICS
Ron Kaufman
Excuses
Shelter
Roof
Excuse
Culture
Leaky
More quotes by Ron Kaufman
If customers say you're just 'all right', you've not done enough, you've failed to delight.
Ron Kaufman
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
Ron Kaufman
You can't find what doesn't exist, but you can create it.
Ron Kaufman
If you were a customer, would you come back to buy your products or services?
Ron Kaufman
When the customer makes contact, he does not want a quote. He wants a commitment.
Ron Kaufman
A scattered effort is a poor effort.
Ron Kaufman
Making an honest mistake is acceptable. Failing to fix it is not.
Ron Kaufman
If your customers have to ask you for it, you haven't been thinking far enough ahead.
Ron Kaufman
Giving great service requires the right people and the right service tools.
Ron Kaufman
You can't always hire great service providers, but you can create them.
Ron Kaufman
Tend your own garden: savor the blossoms, trim the weeds.
Ron Kaufman
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
Ron Kaufman
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
Ron Kaufman
Make your upper limit, no limit.
Ron Kaufman
Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
Ron Kaufman
Focus not on who you are, but on what you can do for others.
Ron Kaufman
Service skills are the foundation for your success.
Ron Kaufman
The only way to go further than you've been is to take an extra step.
Ron Kaufman
Customers pay a price, but they remember the value.
Ron Kaufman
Quality is more than a promise, it's genuine performance.
Ron Kaufman