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What you want to be defines what you become.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
If you turn your back on a customer, you turn your back on success.
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Always aim for 100 percent and you'll always know where to improve.
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Giving great service requires the right people and the right service tools.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Preparation is good, but customers need results.
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You can't stop change. Don't let it stop you.
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Crossing barriers can be as simple as a smile.
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Customers pay a price, but they remember the value.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Enjoy your work so that others may enjoy the results.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Good customers want good quality service. Great customers want it even more.
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Don't just talk about it, do it.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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The only way to go further than you've been is to take an extra step.
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Are you moving forward, or just moving?
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Quality is more than a promise, it's genuine performance.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Your profits reflect the success of your customers.
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