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What you want to be defines what you become.

Ron Kaufman

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Ron Kaufman
Defines
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Become

More quotes by Ron Kaufman

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The right measure is not how many customers you've got, but how closely you hold them.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Making an honest mistake is acceptable. Failing to fix it is not.
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If you want to be the best, find the best in others.
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The bottom line is a by-product of taking care of your main product - your customers.
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If your customers are demanding, be thankful.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Convince people and you win their minds. Inspire people and you win their hearts.
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When your staff are 'information-rich', their information can make you rich!
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Quality is more than a promise, it's genuine performance.
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Enjoy your work so that others may enjoy the results.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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The most valuable person is the one who cherishes the value in others.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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First be effective and then be efficient.
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Focus not on who you are, but on what you can do for others.
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Don't let doing enough be good enough.
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