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What you want to be defines what you become.

Ron Kaufman

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Ron Kaufman
Defines
Culture
Become

More quotes by Ron Kaufman

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Always aim for 100 percent and you'll always know where to improve.
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Service skills are the foundation for your success.
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The starting point is always now. The end is up to you.
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Service is taking action to create value for someone else.
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If you wait until you have to change, you may have waited too long.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Reaching out takes nothing more than a smile.
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Plans turn promises into results and dreams into realities.
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Always do what you can do instead of worrying about what you can't.
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A great leader makes what is visible in their mind, visible to all.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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A scattered effort is a poor effort.
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Make your service systems so strong that everyone looks like a genius.
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Giving great service requires the right people and the right service tools.
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Make your upper limit, no limit.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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When you see the need, take the action.
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If you only give back what you get from other people, you're not giving as much as you can.
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