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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
You can't stop change. Don't let it stop you.
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Meeting expectations is good. Exceeding expectations is better.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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Be confident enough to encourage confidence in others.
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Crossing barriers can be as simple as a smile.
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What does your product really mean to the people who buy it?
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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The starting point is always now. The end is up to you.
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Enjoy your work so that others may enjoy the results.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Life is not a solitary activity. Live well by living for others.
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Even a tiny step is one step closer to where you are going.
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If you only give back what you get from other people, you're not giving as much as you can.
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You are as important as you make others feel.
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Procrastination is the beginning of poor performance.
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Never rest on past success. Create something better.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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The shelter of excuses has a leaky roof.
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When your staff are 'information-rich', their information can make you rich!
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