Quote

Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.

Ron Kaufman

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Ron Kaufman
Looks
Carefully
Customers
Listen
Hear
Understand
Culture
Look

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Don't just talk about it, do it.
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When your staff are 'information-rich', their information can make you rich!
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The bottom line is a by-product of taking care of your main product - your customers.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Q: When you are already in the lead, how do you to stay ahead?
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