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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Your promise means more than the words you use to give it.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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The most valuable person is the one who cherishes the value in others.
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Crossing barriers can be as simple as a smile.
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Don't just talk about it, do it.
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Life is not a solitary activity. Live well by living for others.
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Convince people and you win their minds. Inspire people and you win their hearts.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Always aim for 100 percent and you'll always know where to improve.
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Even a tiny step is one step closer to where you are going.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Giving great service requires the right people and the right service tools.
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When your staff are 'information-rich', their information can make you rich!
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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