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Greatness is not how you feel, it's how you make others feel.

Ron Kaufman

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Ron Kaufman
Feels
Make
Greatness
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Tend your own garden: savor the blossoms, trim the weeds.
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Service skills are the foundation for your success.
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You can't always hire great service providers, but you can create them.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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Always do what you can do instead of worrying about what you can't.
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When your staff are 'information-rich', their information can make you rich!
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Your promise means more than the words you use to give it.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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Let today's strong performance be your starting point for tomorrow.
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First be effective and then be efficient.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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If you want to be the best, find the best in others.
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Your approval gives others the confidence to serve, to learn, to try.
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Don't just talk about it, do it.
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
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Make your upper limit, no limit.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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The true measure of what you put in, is what's received on the other end.
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Life is not a solitary activity. Live well by living for others.
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Procrastination is the beginning of poor performance.
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