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Greatness is not how you feel, it's how you make others feel.

Ron Kaufman

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Ron Kaufman
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Culture
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Feels

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How much good can you do today? How much love can you give? How much care and kind attention?
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When the customer makes contact, he does not want a quote. He wants a commitment.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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If you only give back what you get from other people, you're not giving as much as you can.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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The shelter of excuses has a leaky roof.
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Life is not a solitary activity. Live well by living for others.
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Tend your own garden: savor the blossoms, trim the weeds.
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Compromise in your arguments, not in your expectations.
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You can't stop change. Don't let it stop you.
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Making an honest mistake is acceptable. Failing to fix it is not.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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Unlimited efforts can produce unlimited results.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Quality is more than a promise, it's genuine performance.
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Silent customers can be deadly. Encourage them to complain.
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The bottom line is a by-product of taking care of your main product - your customers.
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Let today's strong performance be your starting point for tomorrow.
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The only way to go further than you've been is to take an extra step.
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