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Unlimited efforts can produce unlimited results.

Ron Kaufman

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Ron Kaufman
Unlimited
Efforts
Produce
Results
Effort
Culture

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Even a tiny step is one step closer to where you are going.
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Silent customers can be deadly. Encourage them to complain.
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Focus not on who you are, but on what you can do for others.
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Reaching out takes nothing more than a smile.
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Compromise in your arguments, not in your expectations.
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Meeting expectations is good. Exceeding expectations is better.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Be confident enough to encourage confidence in others.
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Are you moving forward, or just moving?
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Make your service systems so strong that everyone looks like a genius.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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You can't stop change. Don't let it stop you.
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If you want to be the best, find the best in others.
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A scattered effort is a poor effort.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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The starting point is always now. The end is up to you.
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Preparation is good, but customers need results.
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When your staff are 'information-rich', their information can make you rich!
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Always trust people and they may let you down. Always distrust people and you have let them down.
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You can't always hire great service providers, but you can create them.
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