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Unlimited efforts can produce unlimited results.

Ron Kaufman

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Ron Kaufman
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Unlimited
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Effort

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Your approval gives others the confidence to serve, to learn, to try.
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Your promise means more than the words you use to give it.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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Giving great service requires the right people and the right service tools.
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Testimonials describe what has been, and are a promise of what is to come.
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Make your service systems so strong that everyone looks like a genius.
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Industry jargon may not be a language your customer understands.
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Every service problem is as an opportunity to show you care.
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Focus not on who you are, but on what you can do for others.
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Service skills are the foundation for your success.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Compromise in your arguments, not in your expectations.
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Customers pay a price, but they remember the value.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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Greatness is not how you feel, it's how you make others feel.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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When you see the need, take the action.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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