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Don't let doing enough be good enough.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Don't just talk about it, do it.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Are you moving forward, or just moving?
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Let today's strong performance be your starting point for tomorrow.
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Quality is more than a promise, it's genuine performance.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Compromise in your arguments, not in your expectations.
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If your customers are demanding, be thankful.
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Meeting expectations is good. Exceeding expectations is better.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Tend your own garden: savor the blossoms, trim the weeds.
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Never rest on past success. Create something better.
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Reaching out takes nothing more than a smile.
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No one ever delighted a customer by being 'good enough'.
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You can't find what doesn't exist, but you can create it.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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When your staff are 'information-rich', their information can make you rich!
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The right measure is not how many customers you've got, but how closely you hold them.
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