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Focus not on who you are, but on what you can do for others.

Ron Kaufman

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Ron Kaufman
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More quotes by Ron Kaufman

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Quality is a choice. Choose to make it better.
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The right measure is not how many customers you've got, but how closely you hold them.
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Don't just talk about it, do it.
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Always do what you can do instead of worrying about what you can't.
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Meeting expectations is good. Exceeding expectations is better.
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Reaching out takes nothing more than a smile.
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Giving great service requires the right people and the right service tools.
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When you see the need, take the action.
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Every service problem is as an opportunity to show you care.
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What does your product really mean to the people who buy it?
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
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Greatness is not how you feel, it's how you make others feel.
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Q: When you are already in the lead, how do you to stay ahead?
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Even a tiny step is one step closer to where you are going.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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You can't stop change. Don't let it stop you.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Quality is more than a promise, it's genuine performance.
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Your approval gives others the confidence to serve, to learn, to try.
Ron Kaufman