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Focus not on who you are, but on what you can do for others.

Ron Kaufman

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Ron Kaufman
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Focus

More quotes by Ron Kaufman

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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
Ron Kaufman
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
Ron Kaufman
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
Ron Kaufman
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First be effective and then be efficient.
Ron Kaufman
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When your staff are 'information-rich', their information can make you rich!
Ron Kaufman
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
Ron Kaufman
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Make your service systems so strong that everyone looks like a genius.
Ron Kaufman
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What matters more? What you said you'd do, what you hoped to do, or what you did?
Ron Kaufman
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Always aim for 100 percent and you'll always know where to improve.
Ron Kaufman
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Your promise means more than the words you use to give it.
Ron Kaufman
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Don't let doing enough be good enough.
Ron Kaufman
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Every service problem is as an opportunity to show you care.
Ron Kaufman
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You can't always hire great service providers, but you can create them.
Ron Kaufman
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Compromise in your arguments, not in your expectations.
Ron Kaufman
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Giving great service requires the right people and the right service tools.
Ron Kaufman
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You can't stop change. Don't let it stop you.
Ron Kaufman
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Your profits reflect the success of your customers.
Ron Kaufman
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Tend your own garden: savor the blossoms, trim the weeds.
Ron Kaufman
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Greatness is not how you feel, it's how you make others feel.
Ron Kaufman
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Silent customers can be deadly. Encourage them to complain.
Ron Kaufman