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Life is not a solitary activity. Live well by living for others.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
The right measure is not how many customers you've got, but how closely you hold them.
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Are you moving forward, or just moving?
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When your staff are 'information-rich', their information can make you rich!
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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If you turn your back on a customer, you turn your back on success.
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Quality is a choice. Choose to make it better.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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If you were a customer, would you come back to buy your products or services?
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No one ever delighted a customer by being 'good enough'.
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Enjoy your work so that others may enjoy the results.
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Don't let doing enough be good enough.
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The shelter of excuses has a leaky roof.
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If you want to be the best, find the best in others.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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Always do what you can do instead of worrying about what you can't.
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Reaching out takes nothing more than a smile.
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Greatness is not how you feel, it's how you make others feel.
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If your customers are demanding, be thankful.
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When you see the need, take the action.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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