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Life is not a solitary activity. Live well by living for others.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
You can't stop change. Don't let it stop you.
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Reaching out takes nothing more than a smile.
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Procrastination is the beginning of poor performance.
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Every service problem is as an opportunity to show you care.
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If you turn your back on a customer, you turn your back on success.
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The shelter of excuses has a leaky roof.
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Silent customers can be deadly. Encourage them to complain.
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Q: When you are already in the lead, how do you to stay ahead?
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If you wait until you have to change, you may have waited too long.
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Tend your own garden: savor the blossoms, trim the weeds.
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Good customers want good quality service. Great customers want it even more.
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Testimonials describe what has been, and are a promise of what is to come.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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Even a tiny step is one step closer to where you are going.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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If you only give back what you get from other people, you're not giving as much as you can.
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Quality is a choice. Choose to make it better.
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Service is taking action to create value for someone else.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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The right measure is not how many customers you've got, but how closely you hold them.
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