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You are the person who determines what you do. That's a big responsibility. Make the most of it.

Ron Kaufman

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Ron Kaufman
Responsibility
Bigs
Culture
Persons
Person
Make
Determines
Determine

More quotes by Ron Kaufman

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Make your service systems so strong that everyone looks like a genius.
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You can't find what doesn't exist, but you can create it.
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Service skills are the foundation for your success.
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Your promise means more than the words you use to give it.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Quality is a choice. Choose to make it better.
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The shelter of excuses has a leaky roof.
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Don't just talk about it, do it.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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When your staff are 'information-rich', their information can make you rich!
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If your customers are demanding, be thankful.
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The bottom line is a by-product of taking care of your main product - your customers.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Never rest on past success. Create something better.
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First be effective and then be efficient.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Your profits reflect the success of your customers.
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Greatness is not how you feel, it's how you make others feel.
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