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You are the person who determines what you do. That's a big responsibility. Make the most of it.

Ron Kaufman

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Ron Kaufman
Make
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Determine
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More quotes by Ron Kaufman

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Plans turn promises into results and dreams into realities.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Don't just talk about it, do it.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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The starting point is always now. The end is up to you.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Never rest on past success. Create something better.
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Quality is more than a promise, it's genuine performance.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Make your upper limit, no limit.
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Unlimited efforts can produce unlimited results.
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Crossing barriers can be as simple as a smile.
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If you wait until you have to change, you may have waited too long.
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Focus not on who you are, but on what you can do for others.
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Instead of just asking 'How did I do?' ask 'How can I do more?'
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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If you want to be the best, find the best in others.
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Giving great service requires the right people and the right service tools.
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Procrastination is the beginning of poor performance.
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When your staff are 'information-rich', their information can make you rich!
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