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Tend your own garden: savor the blossoms, trim the weeds.
Ron Kaufman
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Ron Kaufman
Savor
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More quotes by Ron Kaufman
If you were a customer, would you come back to buy your products or services?
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Giving great service requires the right people and the right service tools.
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A great leader makes what is visible in their mind, visible to all.
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Don't just talk about it, do it.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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When your staff are 'information-rich', their information can make you rich!
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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Let today's strong performance be your starting point for tomorrow.
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Never rest on past success. Create something better.
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Every service problem is as an opportunity to show you care.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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If you want to be the best, find the best in others.
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Make your upper limit, no limit.
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Testimonials describe what has been, and are a promise of what is to come.
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The starting point is always now. The end is up to you.
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A scattered effort is a poor effort.
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Always do what you can do instead of worrying about what you can't.
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Crossing barriers can be as simple as a smile.
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