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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
If you were a customer, would you come back to buy your products or services?
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Always aim for 100 percent and you'll always know where to improve.
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Testimonials describe what has been, and are a promise of what is to come.
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When you see the need, take the action.
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What you want to be defines what you become.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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If you turn your back on a customer, you turn your back on success.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Every service problem is as an opportunity to show you care.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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The shelter of excuses has a leaky roof.
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Are you moving forward, or just moving?
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Enjoy your work so that others may enjoy the results.
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Quality is more than a promise, it's genuine performance.
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You can't find what doesn't exist, but you can create it.
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If your customers are demanding, be thankful.
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Life is not a solitary activity. Live well by living for others.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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Your approval gives others the confidence to serve, to learn, to try.
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The most valuable person is the one who cherishes the value in others.
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