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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.

Ron Kaufman

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Ron Kaufman
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The shelter of excuses has a leaky roof.
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When you see the need, take the action.
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Don't let doing enough be good enough.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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Life is not a solitary activity. Live well by living for others.
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If your customers are demanding, be thankful.
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Procrastination is the beginning of poor performance.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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