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Be confident enough to encourage confidence in others.

Ron Kaufman

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Ron Kaufman
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Encourage
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A scattered effort is a poor effort.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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What does your product really mean to the people who buy it?
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Always do what you can do instead of worrying about what you can't.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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If your customers are demanding, be thankful.
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Unlimited efforts can produce unlimited results.
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The first step to delighting your customers is being there when they need you.
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You can't find what doesn't exist, but you can create it.
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