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A scattered effort is a poor effort.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Make your service systems so strong that everyone looks like a genius.
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Be confident enough to encourage confidence in others.
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Reaching out takes nothing more than a smile.
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If your customers are demanding, be thankful.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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How much good can you do today? How much love can you give? How much care and kind attention?
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If you only give back what you get from other people, you're not giving as much as you can.
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If you turn your back on a customer, you turn your back on success.
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Greatness is not how you feel, it's how you make others feel.
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Service is taking action to create value for someone else.
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Don't let doing enough be good enough.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Your approval gives others the confidence to serve, to learn, to try.
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If you were a customer, would you come back to buy your products or services?
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