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A scattered effort is a poor effort.

Ron Kaufman

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Ron Kaufman
Scattered
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Q: When you are already in the lead, how do you to stay ahead?
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If you wait until you have to change, you may have waited too long.
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If you want to be the best, find the best in others.
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Enjoy your work so that others may enjoy the results.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Compromise in your arguments, not in your expectations.
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When you see the need, take the action.
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Don't let high-speed completely replace high-touch. Your customers may appreciate both.
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The bottom line is a by-product of taking care of your main product - your customers.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Meeting expectations is good. Exceeding expectations is better.
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If you only give back what you get from other people, you're not giving as much as you can.
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