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A scattered effort is a poor effort.
Ron Kaufman
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Ron Kaufman
Scattered
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More quotes by Ron Kaufman
When you see the need, take the action.
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If your customers are demanding, be thankful.
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You can't stop change. Don't let it stop you.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Let today's strong performance be your starting point for tomorrow.
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If you only give back what you get from other people, you're not giving as much as you can.
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Convince people and you win their minds. Inspire people and you win their hearts.
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If you were a customer, would you come back to buy your products or services?
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Giving great service requires the right people and the right service tools.
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The first step to delighting your customers is being there when they need you.
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Service skills are the foundation for your success.
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If you turn your back on a customer, you turn your back on success.
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Q: When you are already in the lead, how do you to stay ahead?
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Industry jargon may not be a language your customer understands.
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No one ever delighted a customer by being 'good enough'.
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Tend your own garden: savor the blossoms, trim the weeds.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
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A great leader makes what is visible in their mind, visible to all.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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