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Make your upper limit, no limit.

Ron Kaufman

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Ron Kaufman
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Let today's strong performance be your starting point for tomorrow.
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You can't find what doesn't exist, but you can create it.
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Quality is more than a promise, it's genuine performance.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
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If you were a customer, would you come back to buy your products or services?
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Don't let doing enough be good enough.
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How much good can you do today? How much love can you give? How much care and kind attention?
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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When you see the need, take the action.
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The first step to delighting your customers is being there when they need you.
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Crossing barriers can be as simple as a smile.
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Quality is a choice. Choose to make it better.
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A scattered effort is a poor effort.
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Preparation is good, but customers need results.
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Enjoy your work so that others may enjoy the results.
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Your approval gives others the confidence to serve, to learn, to try.
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Compromise in your arguments, not in your expectations.
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First be effective and then be efficient.
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A great leader makes what is visible in their mind, visible to all.
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