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Make your upper limit, no limit.

Ron Kaufman

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Ron Kaufman
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Every service problem is as an opportunity to show you care.
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Make your service systems so strong that everyone looks like a genius.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Testimonials describe what has been, and are a promise of what is to come.
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Always aim for 100 percent and you'll always know where to improve.
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What does your product really mean to the people who buy it?
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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Giving great service requires the right people and the right service tools.
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First be effective and then be efficient.
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Meeting expectations is good. Exceeding expectations is better.
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Focus not on who you are, but on what you can do for others.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Unlimited efforts can produce unlimited results.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Reaching out takes nothing more than a smile.
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If you turn your back on a customer, you turn your back on success.
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Good customers want good quality service. Great customers want it even more.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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The only way to go further than you've been is to take an extra step.
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Let today's strong performance be your starting point for tomorrow.
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