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Preparation is good, but customers need results.

Ron Kaufman

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Ron Kaufman
Culture
Need
Needs
Good
Preparation
Customers
Results

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Be confident enough to encourage confidence in others.
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Even a tiny step is one step closer to where you are going.
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Convince people and you win their minds. Inspire people and you win their hearts.
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What you want to be defines what you become.
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Let today's strong performance be your starting point for tomorrow.
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What matters more? What you said you'd do, what you hoped to do, or what you did?
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Always trust people and they may let you down. Always distrust people and you have let them down.
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Silent customers can be deadly. Encourage them to complain.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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You can't find what doesn't exist, but you can create it.
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Your approval gives others the confidence to serve, to learn, to try.
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When you see the need, take the action.
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You can't stop change. Don't let it stop you.
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How much good can you do today? How much love can you give? How much care and kind attention?
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The bottom line is a by-product of taking care of your main product - your customers.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Preparation clears a pathway for success.
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If you wait until you have to change, you may have waited too long.
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Always do what you can do instead of worrying about what you can't.
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