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Preparation is good, but customers need results.
Ron Kaufman
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Ron Kaufman
Preparation
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Always aim for 100 percent and you'll always know where to improve.
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First be effective and then be efficient.
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Crossing barriers can be as simple as a smile.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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The bottom line is a by-product of taking care of your main product - your customers.
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You can't find what doesn't exist, but you can create it.
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Don't let doing enough be good enough.
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A great leader makes what is visible in their mind, visible to all.
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Customers pay a price, but they remember the value.
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Reaching out takes nothing more than a smile.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Preparation clears a pathway for success.
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