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Preparation is good, but customers need results.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
A great leader makes what is visible in their mind, visible to all.
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Your profits reflect the success of your customers.
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Don't just talk about it, do it.
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Focus not on who you are, but on what you can do for others.
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Be confident enough to encourage confidence in others.
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Never rest on past success. Create something better.
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What you want to be defines what you become.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
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When you see the need, take the action.
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Testimonials describe what has been, and are a promise of what is to come.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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Good customers want good quality service. Great customers want it even more.
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Customers pay a price, but they remember the value.
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Service skills are the foundation for your success.
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Enjoy your work so that others may enjoy the results.
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Make your service systems so strong that everyone looks like a genius.
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First be effective and then be efficient.
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If you want to be the best, find the best in others.
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Quality is more than a promise, it's genuine performance.
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