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Procrastination is the beginning of poor performance.
Ron Kaufman
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Ron Kaufman
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Unlimited efforts can produce unlimited results.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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Industry jargon may not be a language your customer understands.
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Are you moving forward, or just moving?
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Greatness is not how you feel, it's how you make others feel.
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If you want to be the best, find the best in others.
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Meeting expectations is good. Exceeding expectations is better.
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What does your product really mean to the people who buy it?
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You can't find what doesn't exist, but you can create it.
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Be confident enough to encourage confidence in others.
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If customers say you're just 'all right', you've not done enough, you've failed to delight.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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If you turn your back on a customer, you turn your back on success.
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Your approval gives others the confidence to serve, to learn, to try.
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