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Plans turn promises into results and dreams into realities.

Ron Kaufman

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Ron Kaufman
Dream
Promise
Plans
Dreams
Turn
Results
Turns
Culture
Realities
Reality
Promises

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Good customers want good quality service. Great customers want it even more.
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Your approval gives others the confidence to serve, to learn, to try.
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The shelter of excuses has a leaky roof.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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Your profits reflect the success of your customers.
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Let today's strong performance be your starting point for tomorrow.
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Testimonials describe what has been, and are a promise of what is to come.
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The true measure of what you put in, is what's received on the other end.
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Procrastination is the beginning of poor performance.
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You can't find what doesn't exist, but you can create it.
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If you only give back what you get from other people, you're not giving as much as you can.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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Compromise in your arguments, not in your expectations.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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The bottom line is a by-product of taking care of your main product - your customers.
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How much good can you do today? How much love can you give? How much care and kind attention?
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