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Are you moving forward, or just moving?

Ron Kaufman

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Ron Kaufman
Forward
Moving
Culture

More quotes by Ron Kaufman

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What you want to be defines what you become.
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A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
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Crossing barriers can be as simple as a smile.
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Preparation clears a pathway for success.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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A great leader makes what is visible in their mind, visible to all.
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If you want to be the best, find the best in others.
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Convince people and you win their minds. Inspire people and you win their hearts.
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You are as important as you make others feel.
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Giving great service requires the right people and the right service tools.
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Greatness is not how you feel, it's how you make others feel.
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No one ever delighted a customer by being 'good enough'.
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Customers pay a price, but they remember the value.
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You can't find what doesn't exist, but you can create it.
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Enjoy your work so that others may enjoy the results.
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What you did in the past is how you got to today. What you do today is how you will get to the future.
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
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First be effective and then be efficient.
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If you were a customer, would you come back to buy your products or services?
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Making an honest mistake is acceptable. Failing to fix it is not.
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