Quote

Are you moving forward, or just moving?

Ron Kaufman

Change background

T
T
T

Change font

TAGS & TOPICS

Ron Kaufman
Forward
Moving
Culture

More quotes by Ron Kaufman

Image
Never rest on past success. Create something better.
Ron Kaufman
Image
Make your service systems so strong that everyone looks like a genius.
Ron Kaufman
Image
It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
Ron Kaufman
Image
If you want to be the best, find the best in others.
Ron Kaufman
Image
If your customers have to ask you for it, you haven't been thinking far enough ahead.
Ron Kaufman
Image
Testimonials describe what has been, and are a promise of what is to come.
Ron Kaufman
Image
Meeting expectations is good. Exceeding expectations is better.
Ron Kaufman
Image
Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
Ron Kaufman
Image
The first step to delighting your customers is being there when they need you.
Ron Kaufman
Image
You can't find what doesn't exist, but you can create it.
Ron Kaufman
Image
Making an honest mistake is acceptable. Failing to fix it is not.
Ron Kaufman
Image
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
Ron Kaufman
Image
What does your product really mean to the people who buy it?
Ron Kaufman
Image
Unlimited efforts can produce unlimited results.
Ron Kaufman
Image
If you were a customer, would you come back to buy your products or services?
Ron Kaufman
Image
When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
Ron Kaufman
Image
What you did in the past is how you got to today. What you do today is how you will get to the future.
Ron Kaufman
Image
Your approval gives others the confidence to serve, to learn, to try.
Ron Kaufman
Image
Compromise in your arguments, not in your expectations.
Ron Kaufman
Image
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
Ron Kaufman