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Are you moving forward, or just moving?

Ron Kaufman

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Ron Kaufman
Moving
Culture
Forward

More quotes by Ron Kaufman

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Silent customers can be deadly. Encourage them to complain.
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Always aim for 100 percent and you'll always know where to improve.
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You can't stop change. Don't let it stop you.
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Quality is more than a promise, it's genuine performance.
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Plans turn promises into results and dreams into realities.
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What does your product really mean to the people who buy it?
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Make your service systems so strong that everyone looks like a genius.
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Unlimited efforts can produce unlimited results.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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You are as important as you make others feel.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Good customers want good quality service. Great customers want it even more.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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No one ever delighted a customer by being 'good enough'.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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When the customer makes contact, he does not want a quote. He wants a commitment.
Ron Kaufman
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Your promise means more than the words you use to give it.
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Convince people and you win their minds. Inspire people and you win their hearts.
Ron Kaufman
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The starting point is always now. The end is up to you.
Ron Kaufman
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Testimonials describe what has been, and are a promise of what is to come.
Ron Kaufman