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Are you moving forward, or just moving?

Ron Kaufman

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Ron Kaufman
Culture
Forward
Moving

More quotes by Ron Kaufman

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Every service problem is as an opportunity to show you care.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Crossing barriers can be as simple as a smile.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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Don't let doing enough be good enough.
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Never rest on past success. Create something better.
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What you want to be defines what you become.
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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Intelligence is useful. Energy is valuable. Integrity is essential.
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Good customers want good quality service. Great customers want it even more.
Ron Kaufman
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Tend your own garden: savor the blossoms, trim the weeds.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Customers pay a price, but they remember the value.
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First be effective and then be efficient.
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Silent customers can be deadly. Encourage them to complain.
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Always do what you can do instead of worrying about what you can't.
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What does your product really mean to the people who buy it?
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Plans turn promises into results and dreams into realities.
Ron Kaufman