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When your staff are 'information-rich', their information can make you rich!
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Convince people and you win their minds. Inspire people and you win their hearts.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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You can't stop change. Don't let it stop you.
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Procrastination is the beginning of poor performance.
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Unlimited efforts can produce unlimited results.
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If you turn your back on a customer, you turn your back on success.
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First be effective and then be efficient.
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Industry jargon may not be a language your customer understands.
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Are you moving forward, or just moving?
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Let your customers say, 'Well, here I am,' while you say, 'There you are!'.
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Your approval gives others the confidence to serve, to learn, to try.
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Preparation is good, but customers need results.
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Focus not on who you are, but on what you can do for others.
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Even a tiny step is one step closer to where you are going.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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What you want to be defines what you become.
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The only way to go further than you've been is to take an extra step.
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If you want to be the best, find the best in others.
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Always do what you can do instead of worrying about what you can't.
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The right measure is not how many customers you've got, but how closely you hold them.
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