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When your staff are 'information-rich', their information can make you rich!
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
If you only give back what you get from other people, you're not giving as much as you can.
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When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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The most valuable person is the one who cherishes the value in others.
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Without commitment, no price will be low enough. With commitment, no price will be too high.
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Always aim for 100 percent and you'll always know where to improve.
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Tend your own garden: savor the blossoms, trim the weeds.
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Meeting expectations is good. Exceeding expectations is better.
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Every service problem is as an opportunity to show you care.
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You can't stop change. Don't let it stop you.
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Quality is a choice. Choose to make it better.
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