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Things that are obvious don't need to be talked about. Things that are missing, do.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
If you want to be the best, find the best in others.
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Quality is a choice. Choose to make it better.
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Greatness is not how you feel, it's how you make others feel.
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You can't find what doesn't exist, but you can create it.
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Unlimited efforts can produce unlimited results.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Don't let doing enough be good enough.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Preparation is good, but customers need results.
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Quality is more than a promise, it's genuine performance.
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Focus not on who you are, but on what you can do for others.
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Make your upper limit, no limit.
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If your customers are demanding, be thankful.
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The first step to delighting your customers is being there when they need you.
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First be effective and then be efficient.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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If you were a customer, would you come back to buy your products or services?
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If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
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Your promise means more than the words you use to give it.
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