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Every service problem is as an opportunity to show you care.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
If you want to be the best, find the best in others.
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If your customers have to ask you for it, you haven't been thinking far enough ahead.
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Your promise means more than the words you use to give it.
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Crossing barriers can be as simple as a smile.
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Preparation is good, but customers need results.
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Exceeding expectations is where satisfaction ends and loyalty begins.
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Are you moving forward, or just moving?
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Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
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Your profits reflect the success of your customers.
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How much good can you do today? How much love can you give? How much care and kind attention?
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Preparation clears a pathway for success.
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The starting point is always now. The end is up to you.
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Never rest on past success. Create something better.
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Quality is more than a promise, it's genuine performance.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Life is not a solitary activity. Live well by living for others.
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Quality is a choice. Choose to make it better.
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Convince people and you win their minds. Inspire people and you win their hearts.
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Q: When you are already in the lead, how do you to stay ahead?
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The right measure is not how many customers you've got, but how closely you hold them.
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