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Every service problem is as an opportunity to show you care.

Ron Kaufman

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Ron Kaufman
Show
Opportunity
Culture
Shows
Care
Problem
Every
Service

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Even a tiny step is one step closer to where you are going.
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The right measure is not how many customers you've got, but how closely you hold them.
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Your approval gives others the confidence to serve, to learn, to try.
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Focus not on who you are, but on what you can do for others.
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Industry jargon may not be a language your customer understands.
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Unlimited efforts can produce unlimited results.
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Service is taking action to create value for someone else.
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Make your upper limit, no limit.
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Things that are obvious don't need to be talked about. Things that are missing, do.
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