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What does your product really mean to the people who buy it?

Ron Kaufman

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Ron Kaufman
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When your staff are 'information-rich', their information can make you rich!
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Service skills are the foundation for your success.
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If your customers are demanding, be thankful.
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Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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Unlimited efforts can produce unlimited results.
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You are the person who determines what you do. That's a big responsibility. Make the most of it.
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