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Preparation clears a pathway for success.
Ron Kaufman
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Ron Kaufman
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More quotes by Ron Kaufman
Tend your own garden: savor the blossoms, trim the weeds.
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In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
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Enjoy your work so that others may enjoy the results.
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The most valuable person is the one who cherishes the value in others.
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Your approval gives others the confidence to serve, to learn, to try.
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It's fine to wait for an appropriate time, but it's inappropriate to wait forever.
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First be effective and then be efficient.
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Make your service systems so strong that everyone looks like a genius.
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Crossing barriers can be as simple as a smile.
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If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
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Procrastination is the beginning of poor performance.
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If you only give back what you get from other people, you're not giving as much as you can.
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Preparation is good, but customers need results.
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Your promise means more than the words you use to give it.
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If you want to be the best, find the best in others.
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The shelter of excuses has a leaky roof.
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You are as important as you make others feel.
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When the customer makes contact, he does not want a quote. He wants a commitment.
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You can't always hire great service providers, but you can create them.
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If you turn your back on a customer, you turn your back on success.
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